Privacy Policy

Last updated: 29 January 2026

Scale Up Partners (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website.

1. Information We Collect

We may collect the following personal information when you interact with our website:

  • Full name

  • Email address

  • Phone number

  • Company name (if applicable)

  • Any information you submit via contact forms or enquiries

  • Website usage data (via analytics and cookies)

This information is provided voluntarily when you complete forms, submit enquiries, or contact us.

2. How We Use Your Information

We collect and use your personal information to:

  • Respond to enquiries and requests

  • Provide our products and services

  • Communicate with you regarding our services

  • Improve our website and customer experience

  • Maintain internal records

  • Comply with legal and regulatory obligations

Your information will only be used for the purpose for which it was collected.

3. Protection of Your Information

We take reasonable technical and organisational measures to protect your personal information against:

  • Loss

  • Unauthorised access

  • Misuse

  • Disclosure

  • Alteration or destruction

Access to personal information is limited to authorised personnel only.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may be shared with trusted third-party service providers only where necessary to deliver our services, under strict confidentiality obligations, or where required by law.

5. Cookies and Tracking

Our website may use cookies and tracking technologies to improve user experience and analyse website traffic.

Cookies help us understand how visitors interact with our website, allowing us to improve performance and functionality. You may disable cookies in your browser settings if you prefer.

6. Your Rights Under POPIA

You have the right to:

  • Request access to your personal information

  • Request correction or deletion of your information

  • Withdraw consent at any time (where applicable)

  • Object to the processing of your personal information

To exercise any of these rights, please get in touch with us using the details below.

7. Retention of Information

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, unless a longer retention period is required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

9. Contact Information

If you have any questions about this Privacy Policy or how your personal information is processed, please contact:

Business Name: Scale Up Partners
Email: keith@scaleup.partners | jordaan@scaleup.partners
Phone: 083 419 4058 | 084 463 6299